Warranty & Quality
Material Checks for Carbon Fiber Parts
Quality guidance for carbon fiber plates, FPV frame kits, CNC-cut composite parts, and custom drawing-based components. Review focuses on confirmed product details, material condition, and order evidence.
Quality Review Inputs
- Order number and product name
- Photos of product, edge, holes, and surface
- Measurements or drawing comparison
- Packaging photos for delivery damage
Quality Review Scope
Material & Finish
Review material type, thickness, surface finish, visible scratches, delamination concerns, and product condition on arrival.
Dimensions & Geometry
For CNC parts, compare holes, slots, outside profile, and critical dimensions against confirmed drawings or product data.
Order & Shipping Evidence
Quality review may require order details, packaging photos, delivery condition, and whether the product was installed or modified.
Inspection Process
Inspect Before Use
Check product condition, dimensions, edges, and package status before assembly, cutting, drilling, sanding, or installation.
Document the Issue
Take photos, measurements, and notes that clearly show the concern and how it compares with order details.
Submit for Review
Contact support with evidence before modifying the part so the case can be reviewed accurately.
Usage Limits
Carbon fiber performs well when material, geometry, thickness, and loading direction match the application. It can still fail if used outside suitable mechanical conditions.
- Do not assume one thickness fits every load condition
- Avoid unsupported impact, crash, or overload conditions
- Use suitable hardware, spacing, and torque during assembly
- Ask before using parts in safety-critical applications
Usually Not Covered
Warranty or quality review normally excludes damage caused after delivery by misuse, crash impact, unsuitable design, machining changes, incorrect installation, or normal wear.
For custom projects, confirmed drawings and written requirements are the reference for review.
Warranty FAQ
Are carbon fiber parts indestructible?
No. Carbon fiber is lightweight and rigid, but strength depends on material, layup, thickness, geometry, loading direction, and usage conditions.
What should I inspect after delivery?
Check surface condition, edges, holes, dimensions, quantity, and whether the package shows visible shipping damage.
Can you guarantee fit for my custom design?
Fit depends on the drawing, dimensions, tolerances, and confirmed requirements. Review all details carefully before production approval.
What is not covered?
Damage from misuse, crash impact, incorrect assembly, modification, overloading, unsuitable application, or normal wear is generally not covered.
How do I submit a quality issue?
Contact support with order number, photos, measurements, packaging photos, and a clear description before modifying or installing the part.
Need a Quality Review?
Send order details, photos, measurements, and packaging evidence before modifying the part. Support will review the issue and next step.