Privacy Policy
How CF Plate Handles Customer & Order Data
Privacy guidance for product orders, WooCommerce checkout, customer accounts, quote requests, support messages, and custom CNC project files.
Data Touchpoints
- Checkout and customer account details
- Shipping and order support records
- Quote forms and project drawings
- Website analytics and security logs
Information We May Collect
Order Information
Product names, order number, quantities, billing details, shipping details, account information, and support history.
Inquiry Information
Contact details, project descriptions, drawings, specifications, photos, quantity, material, and target lead time.
Website Information
Basic technical data may be used for site operation, security, analytics, and user experience improvements.
How Information Is Used
Process Orders
Create orders, calculate shipping, communicate order status, and provide customer support.
Review Quotes
Evaluate material, thickness, CNC cutting feasibility, packaging, shipping route, and price requirements.
Operate the Store
Maintain website security, improve page content, manage accounts, and support WooCommerce store workflows.
Customer Choices
Customers can contact support about submitted information, order records, account details, quote files, or privacy-related questions.
- Use accurate checkout information for order delivery
- Send only project files needed for quotation
- Contact support for privacy-related requests
- Do not submit sensitive payment details through forms
Security Notes
The store uses website and WordPress/WooCommerce workflows to manage orders and customer communication. Payment processing depends on configured payment providers.
Sensitive card details should only be entered through secure payment checkout, not by email or quote forms.
Privacy FAQ
What information is collected during checkout?
WooCommerce checkout may collect billing, shipping, contact, account, and order details needed to process purchases.
Do quote forms collect project files?
If you submit drawings, specifications, photos, or project notes, they are used for quotation and technical review.
Is payment data stored by CF Plate?
Sensitive payment details are handled by the payment provider through secure payment systems, not by ordinary contact forms.
Can I ask about my information?
Yes. Contact support with privacy-related questions or requests about submitted information.
Have a Privacy Question?
Contact support for questions about checkout data, quote files, customer accounts, or order-related information.